Terms & Conditions

Welcome to AstroNav! These Terms and Conditions ("Terms") govern your access to and use of the AstroNav mobile application and services ("Service") operated by Zilo Infotech Pvt Ltd ("Company", "we", "us", or "our"). By accessing or using our Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By downloading, installing, or using AstroNav, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use our Service.

2. Eligibility

You must be at least 18 years of age to use AstroNav. By using our Service, you represent and warrant that you meet this age requirement. If you are using the Service on behalf of a minor, you are responsible for supervising their use.

3. Account Registration

To access certain features of AstroNav, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

4. Services Provided

AstroNav provides astrological services including but not limited to:

• Birth chart calculations and interpretations
• Daily, weekly, monthly, and yearly horoscopes
• Vedic and Western astrology insights
• Compatibility analysis
• Numerology readings
• Tarot card readings
• Panchang (Hindu calendar)
• AI-powered astrological chat assistance
• Cosmic timing and event recommendations

5. Nature of Astrological Services

You understand and acknowledge that:

• Astrological services are for entertainment and educational purposes only
• Our services should not be used as a substitute for professional advice (medical, legal, financial, or psychological)
• Astrological predictions are interpretive and not guaranteed to be accurate
• We are not responsible for any decisions you make based on our services
• Results and interpretations may vary based on individual circumstances

6. User Conduct

When using AstroNav, you agree not to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Upload or transmit viruses or malicious code
• Attempt to gain unauthorized access to our systems
• Use the Service for any illegal or unauthorized purpose
• Harass, abuse, or harm other users
• Impersonate any person or entity
• Collect or harvest information about other users
• Interfere with the proper functioning of the Service

7. Intellectual Property Rights

All content, features, and functionality of AstroNav, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, are the exclusive property of Zilo Infotech Pvt Ltd and are protected by international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any of the material on our Service without prior written consent.

8. User-Generated Content

By submitting content to AstroNav (such as profile information, questions, or feedback), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content for the purpose of providing and improving our services.

You represent that you own or have the necessary rights to the content you submit and that such content does not violate the rights of any third party.

9. Premium Features and Payments

Certain features of AstroNav may require payment. By purchasing premium features, you agree to:

• Pay all applicable fees as described at the time of purchase
• Provide accurate billing and payment information
• Authorize us to charge your payment method for the agreed amount
• Accept that all sales are final unless otherwise stated

We reserve the right to modify our pricing structure at any time. Any price changes will be communicated in advance.

10. Subscription Terms

If you purchase a subscription:

• Your subscription will automatically renew unless canceled before the renewal date
• You will be charged the then-current subscription fee
• You may cancel your subscription at any time through your account settings
• Cancellation will be effective at the end of the current billing period
• Refunds are provided in accordance with our refund policy

11. Refund & Cancellation Policy

No Refunds or Cancellations: All purchases made through AstroNav are final. We do not offer refunds or cancellations for any services, subscriptions, or in-app purchases under any circumstances. This includes, but is not limited to:

• Premium subscription fees
• One-time service purchases
• Consultation fees
• Any other paid features or services

By making a purchase, you acknowledge and agree to this no-refund policy. We recommend reviewing all service details carefully before completing any transaction.

Customer Support: While we maintain a strict no-refund policy, we are committed to customer satisfaction. If you experience any issues with our services or have concerns about your purchase, we encourage you to contact us at connect@astronav.app. Our support team will review your concerns and work with you to address any legitimate service-related issues, though this does not guarantee a refund or cancellation.

12. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

13. Third-Party Services

AstroNav may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services.

14. Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability and fitness for a particular purpose
• Warranties that the Service will be uninterrupted, secure, or error-free
• Warranties regarding the accuracy or reliability of any content or information

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZILO INFOTECH PVT LTD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

16. Modifications to Service

We reserve the right to modify, suspend, or discontinue any part of our Service at any time without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

17. Changes to Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts in West Bengal.

19. Notices

Except as otherwise stated in these Terms of Service, all notices to a party shall be in writing and shall be made either via email or postal mail. Notice shall be deemed given 24 hours after an email is sent, or 3 days after deposit in the postal mail, to Member at the address provided by Member in the Registration Data and to the Company at the address set forth below:

20. Contact Information

If you have any questions about these Terms and Conditions, please contact us: